You may be a few years into your copier lease when you get an unexpected call from you leasing company. They have called to inform you that your copier has gone out of production and that it is time to talk about upgrading your machine. However, there is something that they may not be telling you. At we believe in spreading the truth about copier leases and helping you understand what to do when maintaining a discontinued copier.
If this is a call that you receive then you should be ready and know what questions to ask. You see, there is something that your agent may not be telling you. While it’s true that your copier may be out of production, it does not necessarily mean that you need to change machines.
There is a special rule in place to make sure that copier companies aren’t able to simply make you upgrade your machine. There is a law that states that all copier companies must keep parts available for discontinued copiers for at least 5 years after they are discontinued.
This is an extremely important point to understand. While your agent may be telling the truth that your copier is discontinued, they may not be honest about what that means for you.
Ask them when the copier was discontinued. If they say it was fairly recent then you should be able to finish your lease without problems. However, they may be trying to help and you may be on the tail end of that 5-year period. If that is the case then it may be time to figure out another course of action.